— How It Works
Three steps to a
placed referral.
Submit
Fill in referral details, upload supporting documents.
Match
AI finds the best-fit providers in the participant’s area.
Track
Providers respond directly — you get notified of every update.
— The Problem We Solve
Support coordinators spend 5-8 hours per week emailing providers, following up, and tracking responses across inboxes and spreadsheets.
Without Rivea
- Write individual emails to each provider
- Copy-paste referral details every time
- Manually follow up after days of silence
- Track responses in spreadsheets or sticky notes
With Rivea
- One form, multiple providers contacted
- AI writes the clinical summary for you
- Automatic follow-ups at 48 hours
- Email notifications when providers respond
— Features
Built for NDIS
Support Coordinators.
Multi-provider routing
Send one referral to multiple providers at once. No more individual emails.
AI-powered summaries
Rivea generates a clinical summary from your notes so providers get clear, structured referrals.
Automatic follow-ups
Providers who don't respond get chased at 48 hours. No response after 4 days? Auto-closed.
Response tracking
See who accepted, who's waitlisted, and who declined - all in one place.
— Services We Cover
Melbourne, Australia.
— Why Rivea
Built for the way
referrals actually work.
Referrals Matched
Avg Response Time
Providers in Network
Ready to place your
next referral?
Free to use. No account needed.